How To Return An Item
Please email firstname.lastname@example.org to request a return and refund.
We will ask you to ship the item, at your cost, to either a US or Canadian address
Your item must be in its original unused condition to be returned. If the model kit has been started or painted in any way your return will not be accepted. This includes, but is not limited to:
- Removing plastic wrap from the box
- Breaking box seals
- Removing parts from the sprues or frets
You must return the item within 30 days of the date you received the item.
We do not accept returns on books, DVDs, CDs, Paint, or Tools for ANY reason.
All Clearance Sections Sales are final and we will not accept returns on clearance items.
Once the item arrives safely at our Canadian or US offices, in a condition where we can sell it again, we will refund you the cost of the item. We do not refund the original shipping and handling that you paid on the order. We also do not pay for shipping the item back to us.